Start with safety
Do not walk into standing water if electricity may be affected. Avoid contaminated water and keep children and pets away from wet areas.
Stop the source if you can
Shut off the water supply for plumbing leaks, check the sump pump, or move items away from the wet area if it is safe to do so.
Document before cleanup
Take wide photos, close-up photos, and short videos before moving materials. Keep receipts for emergency supplies or temporary repairs.
Call before hidden moisture spreads
Water can move behind baseboards, into wall cavities, under flooring, and through ceiling assemblies. Ask a provider about moisture checks and drying equipment.
When to call for local help
If water is still spreading, porous materials are wet, odors are developing, or you need documentation for insurance, it is worth talking the situation through with a restoration provider. Ask what they can inspect, how they document moisture, what work is included, and how pricing is handled before work begins.