When to use this page
Homeowners comparing cleanup options after a leak, flood, or appliance overflow.
What to mention when you call
A good call starts with simple facts. Describe the water source, how long materials have been wet, whether water is still spreading, and which rooms or materials are affected.
- Which materials are wet?
- Is the water contaminated?
- Do you smell mustiness?
- Has the area been drying for more than a day?
Common work to ask about
Not every job needs the same work, but these are common items to discuss before scheduling.
- Initial cleanup questions
- Wet material concerns
- Drying next steps
- Documentation
- Local help options
Before you schedule
Water Cleanup Advisor can help you talk through the situation and may connect you with local provider options. The provider you speak with should confirm availability, pricing, credentials, arrival timing, insurance participation, and work scope directly with you.